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CNH Industrial’s ‘Sniper Precision Technology training’ enhances precision farming technology
Bothaville, South Africa – Continuing its quest to lead the field in precision farming technology, CNH Industrial is rapidly accelerating with its new Connect Facility’s capabilities, which will bring about revolutionary progress in machine connections and proactive support.
The company recently established a Connect Facility at its headquarters in Isando that manages the company’s connected services for its leading agricultural machine brands and enables the shift from a reactive to a proactive approach.
“Customers are constantly under pressure to increase their efficiency and productivity. Our Connect Facility will enable us and our dealers to act quickly – almost in real time – when they have a problem, helping them get the most out of their equipment,” explained Jacques Taylor, managing director of CNH Industrial Southern Africa.
Through continuous monitoring of connected machines’ performance, the Connect Facility’s highly-trained technicians detect potential problems in a timely mar. When a problem arises, an immediate alert is sent to the nearest dealer or branch who can then proactively manage and resolve the situation.
By identifying potential problems at the earliest possible stage, customers and operators gain a distinct advantage in preventing critical breakdowns, optimising machine health, ensuring maximum uptime and efficient fleet management.
Sniper Precision Technology Training
To this end CNH Industrial recently conducted an intensive, hands-on training course in Bothaville. According to Nico Myburgh, Head of AG Precision Technologies for CNH Industrial, Middle East & Africa, 40 hand-picked technicians participated in an appropriately named ‘Sniper Precision Technology’ training. “Our approach is born from CNH Industrial’s Global AG Precision Technology (AGPT) strategy, creating a community of Precision Farming specialists designed around the company’s focused cultural belief strategy that places the customer first in every aspect of the business; ensuring we deliver results of the highest quality in terms of safety and profitability”.
“This community will drive our team culture of excellence, ensuring we work together seamlessly to further strengthen CNH Industrial as the leading technology brand in the sector. These Dealer Precision Farming Specialists (DPFS) will impart knowledge to all the relevant divisions to increase practical know-how and further improve and enlarge the footprint of support for the benefit of our customers,” he added.
The training consisted of eight strategic stations, where intensive specialist guidance was provided to the aspirant Sniper Precision Technology technician groups, rotating around the stations for the first half of the course. The groups were shuffled around again, ensuring a culture of ‘one team’, able to work and function in unison. During the second half of the course these groups rotated around the stations that had become test centres, where the knowledge gained was analysed and assessed to force the teams to work together accurately to reach the right solutions for the challenges posed.
Technicians were also taught to perform remote diagnostics on customers’ machines via the Connect Facility and to connect to the machine’s display and act without leaving their desks. The system will help customers keep their fleet in perfect order without disrupting their farming, by calling them in advance to plan routine maintenance services around their work schedules.
The system that is utilised at the Connect Facility generates useful reports for customers to get the best out of their machines and thus protect their investment. These include monthly machine history reports, machine care and maintenance reports, and machine operation reports.
With continually updated knowledge, skills and proprietary methodologies, the company has the latest transformative technologies at its fingertips. Most importantly, automation frees up resources to focus on strategic digital initiatives for customers.
CNH Industrial’s adaptive approach to technology development stems from first-hand experience with farming challenges. As true pioneers, the company’s superior connected platform provides a seamless, intuitive digital experience. It collects, stores, visualises and analyses data, which aids informed decision making. Efficient resource utilisation drives profitability, while precision farming promotes sustainability by enabling customers to farm with greater efficiency and accuracy.
CNH Industrial N.V. is a global leader in capital goods listed on the New York Stock Exchange (NYSE: CNHI) and on the Mercato Telematico Azionario of the Borsa Italiana (MI: CNHI). More information about CNH Industrial can be found online at www.cnhindustrial.com.
For more information please contact:
Name: Chimene de Villiers
Position: Head of Marketing and Communication
Telephone: 072 349 0484
E-mail: chimene.devilliers@cnhind.com
